Our third instalment of our Up Close & Personal blog series sees us introduce our new General Manager Fidel Ebanks to the limelight.

In case you missed them, our links to Rich our Golf Professional and Jo our Sales Manager can be found in our Blog section.

Fidel has been with us since December 2019, but this isn’t the first time he’s been a part of the Patshull Park team.  In fact, this is the third time that Fidel lends his skills to the team!

During the COVID-19 lockdown, we caught up with Fidel at his home in Patshull’s nearest village, Pattingham.

“This is my third time here at Patshull; I find that it always draws me back and there’s definitely no place like it.  I first started my journey here in the early 1980s as Head Chef, before being asked back by Stephen Kimbell (General Manager from 1990 – 2019) in the late 1980s, where I stayed for ten years as the Executive Chef and Food & Beverage Senior Manager.

I’ve loved my time here at Patshull each time that I’ve returned.  I’m excited to be in the top position here now, and I see it as an opportunity for an exciting project that the team can get behind, helping to elevate Patshull to its premier position within the Midlands. The staff here have helped to make me feel welcome on my return and are a real asset to the business.

My hope for the future of Patshull Park is for it to continue being a successful independent hotel, and to see it as an integral part of the local economy.  We see lots of families from the local villages of Pattingham, Perton, Codsall and further afield utilise our fitness club as well as fishing and golf.  We look forward to welcoming them again when we return to normal operations.

My career has always seen me in the customer facing industry, and I really thrive from providing the best possible service to them as an individual.

There are plenty of positives to Patshull Park, and the setting has to be my favourite aspect of the business.  There’s not many drives to work that can compete with the driveway we have here overlooking the Great Lake and seeing the wildlife every day.  It’s not uncommon to see herons, kingfishers and great crested grebes on the water or sitting on the bridge as you first approach the estate.  The golf course is also set in an enviable position, with mature trees that were planted long before the hotel came to be.  It’s a lovely place to explore after a long day at work.

I’m looking forward to returning back to normal when the lockdown is lifted.  We have a lot of plans for refurbishment which we are all excited to see finished.”

What do you enjoy doing in your own time?

“At home, I have a green thumb! I reside in Pattingham and enjoy village life with my wife, where we live in the home that we built.  Until the lockdown, I had enjoyed the help I received in the garden from my younger brother but I will have to soldier on myself for the next few weeks at least!

Home life has certainly changed the past few weeks; my wife is a nurse.  I’m proud of her, but it’s also an anxious time for us.  I know that she’s helping to save lives as an essential NHS worker.

What many people don’t know about me is that I worked at Wolverhampton Wanderers FC for fifteen years, though not as one of the players! Having torn my Achilles tendon twice, I think my chances of becoming a professional footballer are minimal to say the least!”

We have some more of the team writing their Up Close & Personal additions shortly…